Terms of Service

1. Agreement to Terms

By accessing or using the website sayonarapest.info or requesting pest management services by telephone, you agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of this site.

2. Service Request & Scheduling Scope

Information presented on this website is for educational and service description purposes across Midlothian and the Richmond metropolitan area. Final pricing, treatment scope, and service terms are determined upon physical inspection and detailed on an official written agreement provided prior to the commencement of any treatment.

3. Treatment Guarantees & Re-Service

Specific guarantee terms and complimentary re-treatment windows vary by service type:

• Recurring Quarterly Plans: Cover specified common household pests and include complimentary return treatments if target pests emerge between regular visits.
• Subterranean Termite Treatments: Include annual inspection and renewable warranty options detailed in the physical contract.
• One-Time Removals: Are limited to the specific target colony or nest treated during that single visit.

4. Customer Preparation & Safety Obligations

Homeowners and residents agree to observe all safety instructions provided by technicians, including recommended re-entry drying windows (typically 30 to 60 minutes) and pre-treatment preparation checklists (such as laundering bedding for bed bug services or securing pets during exterior spraying).

5. Limitation of Liability

Sayonara Pest Control is not liable for structural damage caused by wood-destroying insects prior to the establishment of professional treatment, or for pre-existing water intrusion, mold, or electrical wiring defects discovered during crawl space audits.

6. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia and Chesterfield County. Any inquiries regarding service agreements may be directed to our office at:

Sayonara Pest Control
13540 Midlothian Tpke, Suite 201
Midlothian, VA 23113
Telephone: (321) 496-4080